Privacy Policy
Last updated: January 12, 2026
1. Introduction
LynURL (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service and related applications (the “Service”).
By using our Service, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information you directly provide to us, including:
- Account Information: Name, email address, and password when you create an account.
- Profile Information: Optional profile details such as display name and avatar.
- URL Data: The destination URLs you shorten and any custom aliases you create.
- Payment Information: Billing details processed securely through our payment provider, Stripe.
- Communications: Information you provide when contacting our support team.
2.2 Information Collected Automatically
When you use our Service, we automatically collect certain information:
- Link Analytics: Click data including timestamp, geographic location (country/city), device type, browser, operating system, and referrer URL.
- Usage Data: Pages visited, features used, and time spent on the Service.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: See our Cookie Policy for details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and Maintain the Service: Create and manage your account, process shortened links, and provide analytics.
- Process Transactions: Handle subscription payments and send billing notifications.
- Communicate with You: Send service updates, security alerts, and support messages.
- Improve the Service: Analyze usage patterns to enhance features and user experience.
- Ensure Security: Detect and prevent fraud, abuse, and security threats.
- Comply with Legal Obligations: Meet legal requirements and respond to lawful requests.
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our Service (e.g., hosting, payment processing, analytics).
- Legal Requirements: When required by law, subpoena, or court order, or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us explicit permission to share your information.
4.1 Third-Party Services We Use
- Firebase: Authentication and database services (Privacy Policy)
- Stripe: Payment processing (Privacy Policy)
- Cloudflare: Hosting and CDN services (Privacy Policy)
- Sentry: Error tracking and monitoring (Privacy Policy)
5. Data Retention
We retain your personal information for as long as necessary to:
- Provide the Service and maintain your account.
- Comply with legal obligations.
- Resolve disputes and enforce our agreements.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.
6. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain data protection rights under the General Data Protection Regulation (GDPR):
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data (“right to be forgotten”).
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to our processing of your data for certain purposes.
- Right to Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.
To exercise these rights, please contact us at privacy@lynurl.com. We will respond to your request within 30 days.
7. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Contract Performance: Processing necessary to provide the Service you requested.
- Legitimate Interests: Processing for our legitimate business interests, such as improving the Service and preventing fraud.
- Consent: Processing based on your explicit consent, such as marketing communications.
- Legal Obligation: Processing required to comply with applicable laws.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission or other legally recognized mechanisms.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (TLS/SSL) and at rest.
- Regular security assessments and penetration testing.
- Access controls and authentication mechanisms.
- Employee training on data protection.
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
10. Children's Privacy
Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately at privacy@lynurl.com.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know: Request information about the categories and specific pieces of personal information we have collected.
- Right to Delete: Request deletion of your personal information.
- Right to Opt-Out: Opt out of the sale of your personal information (we do not sell personal information).
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@lynurl.com
- Data Protection Officer: dpo@lynurl.com
- Website: https://lynurl.com